First Step House
  • Salt Lake City, UT, USA
  • 19.00 - 22.00
  • Hourly
  • Full Time


First Step House is looking for a Housing Case Manager this role will assist Veterans with permanent housing. It is expected that the Veterans Case Manager treat all Veterans served through this program with dignity and respect. The Case Manager must have experience serving Veterans and/or special populations with disabilities, including substance abuse and/or mental health conditions. The primary objective of this position is to provide time-limited case management services to improve the retention of housing by Veterans who were previously homeless and are transitioning to permanent housing.

Examples of job responsibilities include and are not limited to:

  • Weekly 1 on 1 sessions with Veteran clients to work on case management and housing plan progress and compliance.
  • Make home visits to monitor housing stability of the Veteran clients.
  • Participate in case conferencing with other service providers who are working with the Veteran
  • Assist clients with general case management services from voc-rehab, school, employment, and other needed resources.
  • Provide educational activities related to meal planning, tenant responsibilities, the use of public transportation, community resources, financial management, and development of natural supports for Veterans.


Education and Experience:

The Veterans Housing Case Manager must be a Veteran or have experience serving Veterans, have a valid driver's license, provide a Department of Motor Vehicle Record and be insurable through First Step House Insurance.

Requirements also include a minimum of a bachelor's degree (preferably in social work, sociology, psychology or other social services degree) or relevant work experience with populations with mental illness, disabilities, and/or substance abuse with a preference of those who have worked with Veterans and community-based case management services.

The Case Manager will be required to have the Adult Case Management Certification required in Utah through the Department of Human Services, Substance Abuse and Mental Health.


This is a full-time position with benefits that include:


  • Generous paid time off allowance (18 days starting in year one with significant increases each year after)
  • Generous holiday policy (14 observed holidays a year including your birthday)
  • Group health
  • 401(k) employer matching
  • Dental
  • Vision
  • Life insurance
  • Opportunity for annual merit increase
  • Opportunity for annual bonus


Salary range $19.00 - $22.00 p / hour DOE

For more information about our non-profit organization, you can visit our website at

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

First Step House
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